FREQUENTLY ASKED QUESTIONS
How can we help you?
- 1. How about Club V’s opening hours and contact information?– Club V is open 24/7. Do not hesitate to contact our reception via the hotline: (+84) 965 445 443 or (+84) 903 747 088.
- 2. What games does Club V offer?– Club V offers Slot machines, Roulette machines, Blackjack tables.
- 3. Is poker available here?– Club V only offers Slot machines, Roulette machines, Blackjack tables.
- 4. How to join Club V’s promotion?– Each promotion goes with required conditions. Please check https://clubvegaming.vn/our-events/ or contact our reception desk for more details.
- 5. Is there any private transportation for customers?– For customers who hold I card upward, Club V offers free round trip with required conditions. Find more details at https://clubvegaming.vn/transport/
- 6. Where do I find current promotions?– Kindly check our website at https://clubvegaming.vn/our-events/ for updated promotions or contact our reception via the hotline: (+84) 965 445 443 or (+84) 903 747 088.
- 7. How can I read other customers’ reviews?– Kindly inform that customers can freely leave a comment about Club V on Facebook/ Tripadvisor/ Google and their social platforms. Please feel free to visit these platforms and have a look at the reviews.
- 8. How to redeem my points?– Please contact our reception to check and redeem your points. With every 5,000 redeemed points, you can receive $50 playable voucher. Find more details at https://clubvegaming.vn/our-events/point-redemption-2/
- 9. Is there any cash back when I lose money?– Please find more details at https://clubvegaming.vn/our-events/wild-cash-2/
- 10. Where to check the Jackpots history?– Please have a look at https://clubvegaming.vn/jackpot/ for updated Jackpots
- 11. Does Club V accept chip or cash note?– We don’t use chip here. Customers can input cash note into the machine themselves.
- 12. Is parking available?– We offer valet parking. Nevertheless, parking lot is limited, please inform us in advance for better preparation.
- 13. What currency that can be used at Club V?– We only accept US dollars. However, currency exchange service will be offered if needed.